Consumer Law
The DOJ Is Suing Uber Over Discriminatory ‘Wait Time’ Fees
The Justice Department is suing Uber over allegations that it discriminated against passengers with disabilities through the platform’s “wait time” fee charges.
The lawsuit, filed Wednesday, alleges the ride-hailing service overcharged passengers with disabilities in violation of the American with Disabilities Act (ADA) by failing to reasonably modify its wait time fee policy for passengers who need more than the allotted two minutes to get into an Uber car.
“People with disabilities deserve equal access to all areas of community life, including the private transportation services provided by companies like Uber,” Assistant Attorney General Kristen Clarke for the Justice Department’s Civil Rights Division said in a statement.
