City of Chicago Reaches $18M Settlement with DoorDash Over Deceptive Practices

The City of Chicago reached an $18 million settlement with DoorDash over deceptive practices. 

The city said the lawsuit stemmed from an investigation into third-party delivery companies. The city’s complaint stated, “DoorDash violated the Chicago Municipal Code by listing restaurants on its platform without their consent.”

The city also said the delivery service was not transparent with full costs to customers and “imposed a misleadingly named ‘Chicago Fee’ that was not a City-mandated charge.” The lawsuit said menu prices were often increased on the app. 

Read more at CBS News