Parent Company of Tinder, Hinge to Pay $14M Over Claims of Scam Ads and Cumbersome Cancellation Process

Match Group — the owner of dozens of dating websites including Tinder, Match.com, OkCupid and Hinge — agreed Tuesday to pay $14 million to resolve claims it relied on scam love interest advertisements to sell subscriptions and locked out unhappy users in retaliation for filing credit card chargebacks.

The Federal Trade Commission said in a written statement it will use to money to redress injured customers. Match Group will provide “simple mechanisms” for users to cancel their paid subscriptions and will “clearly and conspicuously disclose the terms” of a six-month guarantee to meet someone or get a free subscription, according to the 15-page proposed order.

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