Big Law
Zoom Acquires the Cloud Call Center Company Five9 in a $14.7 Billion Deal
Zoom, the videoconferencing company whose growth was supercharged by the pandemic over the past year, will buy the cloud call center company Five9 in an all-stock deal valued at about $14.7 billion.
That is far greater than Zoom’s market valuation a little over two years ago when it went public for slightly more than $9 billion.
Zoom founder and CEO Eric Yuan said in a blog post Sunday that the acquisition will accelerate the company’s long-term growth by adding the $24 billion contact center market. That will give Zoom greater exposure to more business clients. Yuan added that it also the deal also complements the Zoom Phone, a cloud phone system that is seeing strong demand.
