Zoom remains confident its acquisition of Five9 will clear all regulatory hurdles. That’s despite a U.S. government committee’s review based on national security concerns.
In July, Zoom and Five9 disclosed the $14.7 billion transaction. Through the acquisition, Zoom can extend its global communications network with a cloud-based contact center as a service.
Zoom should complete the acquisition in the first half of 2022. After the deal closes, Five9 will operate as a business unit within Zoom and remain under the leadership of Five9 CEO Rowan Trollope.