Class-Action Lawsuit Alleges That Chewy Fails to Pay Workers Adequately

Plaintiff Lacrecia Millican filed a class action lawsuit claiming that Chewy, Inc., has policies in place that require call center employees to work uncompensated time in each shift.

Chewy requires its customer service agents to be ready to take calls and answer customer questions the minute a shift begins or a lunch break ends but does not allow agents to clock in on their timecard until the exact start of their shift, according to the Chewy pay class action.

That means that each employee has to arrive before their shift or the end of their lunch break and turn on the computer, log into necessary programs and be prepared to clock in and then take calls. That leads to an estimated seven minutes of unpaid time each workday, according to the Chewy class action.

Read the source article at Top Class Actions