Two Chicago Men File Separate Lawsuits Accusing Delivery Robots of Scanning Customers’ Faces and Sharing Biometric Data

The battle over Chicago’s food delivery robots has reached the courts, with two customers accusing the companies behind them of collecting their biometric data without consent.

The men filed separate class-action lawsuits in Cook County court Oct. 9 against Coco Robotics and Serve Robotics, alleging the companies violated a state privacy law. They claim the companies’ machines scanned their faces and hands without their knowledge or consent.

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