Civil Plaintiff
A Montana Water Board Agrees to Settle a Billing Dispute For Nearly $3 Million
The Billings Heights water board has agreed to pay the City of Billings almost $3 million over a billing dispute.
A release from the City of Billings says that in 2017, a discrepancy was found between the volume of water produced at the water treatment plant and customer bills, as the actual production was higher than was what was being billed.
After ruling out a leak in the water distribution system, it was found the error was caused by an incorrect conversion factor in new billing software.
