Civil Plaintiff

AG Morrisey Secures a $119.5 Million Settlement with Altice

West Virginia Attorney General Patrick Morrisey on Friday announced his office has reached a $119.5 million settlement with Altice USA to resolve thousands of consumer complaints about the company’s quality of service in the state.

The Attorney General’s Office has been investigating Altice—which operates through several subsidiaries in West Virginia under the former Suddenlink and current Optimum brands—with regard to its internet services sold to West Virginia consumers and related customer care issues including billing and technician visits among many others, since 2021. Since 2021, the company has invested more than $75 million in West Virginia internet infrastructure upgrades.

Read more at WV Record.

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