FTC Orders H&R Block to Pay $7M and Overhaul Practices for 2025-2026 Tax Seasons

The Federal Trade Commission finalized an order requiring the tax preparation company H&R Block to make a number of changes for the 2025 tax filing season in addition to longer-term changes. The settlement also requires the company to pay $7 million to be used to compensate consumers harmed by the company’s unlawful practices.

In a complaint announced in February 2024, the FTC charged that H&R Block unfairly required consumers seeking to downgrade to a cheaper H&R Block product to contact customer service, unfairly deleted users’ previously entered data and made deceptive claims about “free” tax filing.

Read more at FTC.