Salesforce to Release A.I. Tools for Salespeople with Help from OpenAI

Salesforce is the latest tech powerhouse to join ChatGPT mania.

The company said Tuesday that it will release software incorporating artificial intelligence to help salespeople, customer service agents and marketers do their jobs. Salesforce is calling the offering Einstein GPT, drawing on OpenAI’s technology that’s taken the tech industry by storm since the Microsoft-backed startup opened ChatGPT to the public in November.

Top technology companies are jockeying to capitalize on the surge in interest in generative AI, which can spit out text or other information after learning from pools of data culled from the internet. These AI models sometimes display incorrect information, prompting companies that sell to big businesses and governments to proceed carefully.

Read the source article at cnbc.com