State Farm Agrees to Pay a $1.35 Million Settlement With Kentucky

State Farm has agreed to pay $1.35 million to the state of Kentucky as part of a settlement resolving allegations concerning its failure to adequately inform customers about coverages available under their auto insurance policies.

A news release from Attorney General Daniel Cameron confirmed that Kentucky will receive a lump sum payment to reimburse the cost of its investigation.

State Farm has also enhanced its notification policies, conducted staff training on revised claim procedures, and implemented a database search tool allowing customers to identify available coverages easier, according to the release.

Read the source article at Insurance Business